Terms and Conditions

  1. Scope

These general terms and conditions apply to all deliveries by Moontara Mahmoud Rashidi & Simon Trick GbR (hereinafter Moontara GbR) to customers.

A customer is any natural person who concludes a legal transaction for a purpose that can largely not be attributed to their commercial or independent professional activity.

 

  1. Contract

2.1 Applicable law

The contractual relationship is subject to the substantive law of the Federal Republic of Germany to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.

 

2.2 Contractual partner

The purchase contract is concluded with Moontara Mahmoud Rashidi & Simon Trick GbR, Sedanstr. 14, 89077 Ulm, Germany.

 

  1. Conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order. By clicking the order button "Buy now", you are placing a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order by email after receiving your order.

 

  1. Right of withdrawal

The right of revocation is excluded for your Moontara, since your Moontara has been individually manufactured according to your specifications. For individual products, a right to cancel the purchase contract is excluded according to § 312g Para. 2 No. 1 BGB (right of cancellation and return for distance contracts).

 

  1. Prices and shipping costs

The prices stated on the product pages include VAT and other price components. Delivery to the European Union countries, Switzerland, and the UK is free of charge.

 

  1. Delivery

The delivery takes place with the European Union countries, Switzerland, and the UK via DHL. The place of performance is the seat of Moontara GbR. Normally, preparing and shipping takes 2-3 working days to Germany, 3-5 days to Austria, Belgium, Luxemburg, Netherlands, France, and the UK, 4-7 days to Switzerland and Italy, and 5-10 days to the rest of the European Union countries. The delivery time will be extended if the payment of your order is not made immediately with the ordering process (see 7.1). We point out any deviating delivery times on the respective product page.

 

  1. Payment

Payment is made by bank transfer, credit card, or PayPal.

 

7.1 Payment by bank transfer:

Please transfer the total amount of your order to the following account:

 

Recipients: Moontara Mahmoud Rashidi and Simon Trick GbR

IBAN: DE31 6001 0070 0967 5737 07

Bank: Postbank

BIC: PBNKDEFF

 

As soon as we receive the transfer, your order will be released and shipped. The delivery period is therefore extended by this time. We wait six working days for the receipt of the transfer, after which the order will be canceled automatically.

 

7.2 Payment via PayPal

With your online order you can also pay quickly and securely via PayPal. Simply select the PayPal payment method during the ordering process. After submitting the order, you will be automatically redirected to PayPal to make your payment there.

 

You can find more information about PayPal at www.paypal.com.

 

7.3 Payment by invoice

When ordering on account, you agree to pay the invoice within 14 days of the invoice date. We will send your invoice document via email.

 

Please send your payment stating the purpose to:

 

Recipients: Moontara Mahmoud Rashidi and Simon Trick GbR

IBAN: DE31 6001 0070 0967 5737 07

Bank: Postbank

BIC: PBNKDEFF

 

7.4 Payment in advance

If you choose the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

 

  1. Retention of title

The goods remain our property until full payment has been made.

 

  1. What cooperation obligations and responsibilities do you have as a customer?

By placing an order, you declare that you have unlimited rights to the works you have ordered, meaning. e.g. that you own the photo you upload on our website. At first request, you release us from all third-party claims that arise due to or in connection with the culpable use of our offer by you from existing trademark, design, utility model, patent, copyright and / or other intellectual property rights or in particular because of an infringement of personal rights or violations of legal prohibitions against us. You will bear the costs of appropriate legal defense and / or prosecution vis-à-vis third parties in this regard. If you recognize or you should recognize that such a violation is imminent, there is an obligation to inform us immediately.

 

  1. Liability

10.1 We are fully liable for damage within the framework of the statutory provisions

(a) from injury to life, limb or health, which is based on an intentional or negligent breach of duty or otherwise on willful or negligent behavior of Moontara GbR or one of its legal representatives or vicarious agents;

(b) which are based on an intentional or grossly negligent breach of duty or otherwise on willful or grossly negligent behavior on the part of Moontara GbR or one of its legal representatives or vicarious agents.

10.2 We are liable for damages that are based on a slightly negligent breach of essential obligations by Moontara GbR or one of its legal representatives or vicarious agents, limited to compensation for the foreseeable damage typical for the contract. Essential duties are duties, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the customer can rely.

10.3 The above provisions apply mutatis mutandis to the liability of Moontara GbR with regard to the reimbursement of futile expenses.

10.4 Liability under the Product Liability Act remains unaffected.

 

11. dispute settlement

The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

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